Employment at BSRC

Bedford Stuyvesant Restoration Corporation has been a leader in the development of Central Brooklyn.  For its pioneering work, Restoration has been recognized locally and nationally as a model for community development.  Through the years, Restoration has been able to attract the highest caliber of talent to advance its mission. Restoration is an equal opportunity employer. Auxiliary aids and services are available upon request to individuals with disabilities. Currently, Restoration has several positions available:
 

 

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JOB TITLE
Career Trainer & Coach

DEPARTMENT
Workforce Development
 
DESCRIPTION:
Restoration is seeking an enthusiastic Career Trainer & Coach to work with Restoration’s program participants to prepare them for the job market. Services that the Career Trainer & Coach provides include Career Development workshops and one-on-one coaching. The Career Trainer & Coach will also work with the Workforce and Social Services teams to ensure that the program participant receives the best possible set of services that meet her or his needs. The Career Trainer & Coach reports to the Program Manager for Education & Training. Specific responsibilities and tasks of the Career Trainer & Coach include, but are not limited to:
 
•Conduct outreach and recruitment and develop relationships with other service providers to ensure a steady stream of program participants.
•Develop and maintain curricula and lesson plans for workshops to program participants in resume writing, job search, interviewing skills, life skills, and career advancement.
•Conduct workshops covering various life skills, job readiness and career development topics
•Assess program participants to determine interests, qualifications, and employment eligibility and assist in developing employment and curriculum plans.  
•Provide one-on-one coaching to program participants in the area of job readiness, career advancement, and vocational training referrals.
•Follow up with program participants to maintain high program retention and collect information on self-placements and retention.
•Provide consultation and advice to Job Development staff regarding program participants’ level of job readiness.
•Work in team with Workforce and Social Services staff to ensure that clients meet the best possible outcomes across services.
•Manage data recording of intake, assessment, service delivery, and outcomes for multiple contracts (incl. DYCD NDA Healthy Families and OTDA SNAP Venture III).
•Maintain a high level of results accountability by entering pertinent customer data and case notes on a real time basis and update relevant information and data in various database systems as soon as new data becomes available;
•Maintain relationships with other vocational/ career development training providers to share and develop best practices.
 
Experience and Qualifications:
•Bachelor's or Master's degree preferred
•A minimum of 5 years of experience in providing vocational training, career development training, and/or job readiness training.
•In possession of applicable Vocational Training credentials (licensed/ certified to instruct in one or more of the following vocational areas:  Microsoft/ Computer Literacy, Customer Service, Office Management/ Administration or other general vocational skills area.
•Excellent presentation and communication skills, both verbal and in writing.
•Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player
•Excellent database and administrative skills with attention for detail and ability to manage data and information for multiple contracts.
•Proficient with MS Office (Excel, Word, Access & Outlook), and database management.
 
In order to apply, please email cover letter and resume to Judith Anglin, HR Director, at hr@restorationplaza.org. For more information, contact Jako Borren, Director of Program Operations, at jborren@restorationplaza.org.
 

JOB TITLE
Communications Intern

DEPARTMENT
Community Health

SPECIFIC JOB RESPONSIBILITIES
This Communications Internship will provide the intern with valuable experience in the field of communications, with a specific focus on journalism. Intern will manage our presence in traditional as well as new media channels, including print, the web, and other social media outlets. Intern activities will be directed towards fostering the public image of Restoration’s health initiatives. Deliverables include: testimonial pieces that provide a people-oriented context for our various programs; publishable op-ed, letter to the editor, and news pieces, to increase community engagement and grow supporter base, by generating awareness of Restoration’s activities.

  • Qualifications:Excellent writer with superior grammar, spelling, and proofreading skills
  • Superior qualitative and quantitative research skills
  • Motivated worker, with proven ability to work independently as well as on a team in a deliverables- and deadline-driven environment
  • Excellent organizational skills and demonstrated ability to multi-task
  • Proficient MS Office skills
  • Familiarity with social media as well as newspaper industry
  • Able to synthesize technical materials in a way suitable for mass media
  • Committed to personal and professional development

Experience:

  • Work with print and/or online newspapers, as proven by writing samples (published materials preferred)
  • Document and multi-media content management
  • Experience writing on community development or health issues preferred

Education & Certifications:
Currently enrolled in an accredited Journalism Masters program.

Hours:
Immediate full-time internship during August. Opportunity for unpaid part-time internship during the school year.
Please send a resume, cover letter and writing sample to: Judith Anglin, HR Director at hr@restorationplaza.org.
 

JOB TITLE
 
DEPARTMENT
Workforce Development
 
DESCRIPTION:
Restoration is seeking an enthusiastic temporary Customer Service Specialist/ Benefits Enroller for a minimum of 6 months fulltime with the possibility of part-time extension. The Customer Service Specialist/ Benefits Enroller is a duel function. As the Customer Service Specialist (3 days per week), you will ensures that prospective and current program participants have a fulfilling experience with Restoration’s Economic Solutions Center in such a way that long lasting relationships are being developed and customers will return for additional services. In the role as Benefits enroller, you will work for 2 days per week at various Senior Center to counsel on and enroll senior citizens in public benefits such as SNAP, SCRIE, MSP, etc. Specific responsibilities and tasks of the Customer Service Specialist/ Benefits Enroller include, but are not limited to:
 
Customer Service:
•Facilitate retention of customers by providing excellent customer service
•Front office reception and serving as a host to incoming customers
•Schedule appointments for prospective customers to come in for intake and service orientation
•Conduct intake, triage and enrollment with new customers
•Collect applicable documentation such as resumes, photo ID’s, benefits letters, etc.
•Set up appointments for customers to meet with Resource Coordinators, Financial Counselors, Job Developers, and schedule for workshop participation.
•Field phone calls to reach out to potential customers, remind existing customers of upcoming phone calls, and survey existing and past customers on their degree of satisfaction with services received.
•Enter pertinent demographic and assessment data from intake, triage and enrollment into the appropriate data systems.
•Provide management with input on how to continuously improve customer service to program participants. 
 
Benefits enroller:
•Provide case management services to senior citizens including: intake assessment, benefit assessment, assistance with benefits enrollment, progress monitoring, external referrals and follow up.
•Maintain a caseload consisting of senior citizens with up to date files ensuring complete, accurate, and valid documentation including but not limited to case notes, eligibility documentation, client follow-up, outcome evaluation, client contact sheets, and evaluations.
•Remain in contact with customers in case load on a regular basis, initially in person, but also using social media, email, and phone.
•Connect senior citizens with needed and available community resources. Follow-up with customers and agencies as appropriate to document use/success of referral.
•Research and identify community resources and participate in cross training and information sharing amongst staff.
•Input accurate and complete data for all contact moments with customers into the appropriate data systems in a timely manner.
 
Experience and Qualifications:
•Hold a High School diploma in addition to relevant certifications and/or training; bachelor’s degree in Social Work or related field preferred.
•Have a minimum of two years of full time work experience in a similar position or position with transferable skills.
•A proven record in customer service and demonstrated ability to multi-task in a fast paced environment
•Knowledge of community resources and counseling/social work practices with underserved populations.
•Excellent people skills and open attitude to work with a diverse constituency.
•Ability to establish rapport and motivate others towards achieving goals.
•Experience working with hard to serve populations (long term unemployed, ex-offenders, at-risk youth, etc.); experience in working with senior citizens a pre.
•Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.
•A strong sense of and respect for confidentiality involving both clients and fellow employees.
•Formidable communication skills, both in speech and in writing
•Ability to work independently with strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear sense of boundaries.
•Experience working with multiple data systems simultaneously
•Excellent working knowledge of Microsoft Word and Excel
•Bilingual candidates are encouraged to apply
•Available to work evenings and Saturdays
 
To apply, please send resume, cover letter, and writing sample to hr@restorationplaza.org. For more info, please email Jako Borren, Director of Program Operations, at jborren@restorationplaza.org.
 
JOB TITLE
 
DEPARTMENT
Workforce Development
 
DESCRIPTION:
Restoration is seeking an enthusiastic Employment Specialist & Coach to develop, maintain and deepen relationships with employers via the business services we offer. These services include candidate screenings for job openings as well as career development and retention services for their employees (incl. benefits enrollments, financial coaching, and training opportunities). The Employment Specialist & Coach will also work directly with job seekers to match them with jobs and coordinates with the Education & Training and Social Services Team to ensure that the job seeker receives the best possible set of services that meet her or his need. The Employment Specialist & Coach reports to the Program Manager for Workforce. Specific responsibilities and tasks of the Employment Specialist & Coach include, but are not limited to:
•Provide one-on-one coaching and counseling, facilitate workshops, and provide retention services to program participants;
•Develop and maintain close relationship with employers for the purpose of job orders, internship opportunities and retention services for their staff
•Maintain high level of knowledge of labor market trends and high demand industries/sectors
•Conduct a career and job ready assessment and match clients to employers
•Maintain a high level of results accountability by entering pertinent customer data and case notes on a real time basis and update relevant information and data in various database systems as soon as new data becomes available;
•Work in team with Education & Training and Social Services staff to ensure that clients meet the best possible outcomes across services.
•Manage data recording of intake, assessment, service delivery, and outcomes for multiple contracts (incl. DYCD NDA Healthy Families and OTDA SNAP Venture III).
•Provide reports to Program Manager on a weekly basis
 
Experience and Qualifications:
•Bachelor's or Master's degree preferred
•Established connections with businesses and employers a pre
•Excellent presentation and customer service skills and social skills demonstrative of empathy and support
•Attention for detail and ability to manage and leverage multiple contracts
•Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player
•Excellent database and administrative skills with attention for detail and ability to manage data and information for multiple contracts.
•Proficient with MS Office (Excel, Word, Access & Outlook).
 
In order to apply, please email cover letter and resume to Judith Anglin, HR Director, at hr@restorationplaza.org. For more information, contact Jako Borren, Director of Program Operations, at jborren@restorationplaza.org.

 

JOB TITLE
 
DEPARTMENT
Workforce Development
 
DESCRIPTION:
Bedford Stuyvesant Restoration Corporation seeks temporary full time Financial Coaches who will provide one-on-one financial counseling to un- and under-employed adult low income job seekers and small business owners who utilize the constellation of Small Business Services (SBS), including Workforce1 Career Centers, the NYC Business Solutions Centers, and through intermediaries like the New York Alliance for Careers in Healthcare (NYACH) and the Tech Talent Pipeline. Successful applicants will provide individualized counseling and group workshops in high priority areas based on the DCA/OFE Financial Empowerment Center model that has been tailored to meet the needs of SBS participants, with a focus on banking, budgeting, savings, improving or building credit, and reducing debt. Financial coaching through the Financial Empowerment Center is free of charge and aims to assist clients in taking control of their personal finances by increasing financial literacy, developing budgeting and money management skills, developing appropriate financial relationships, addressing financial emergencies, and eventually building assets. The Financial Coach will report to the Program Manager of Restoration’s Financial Empowerment Center.   
 
RESPONSIBILITIES:
•Assess client needs and develop individual financial action plans with each client.
•Provide individualized one-on-one financial counseling and coaching to clients and conduct group sessions as fit for client case load.
•Work with NYC Small Business Services to integrate financial coaching into the existing services that SBS offers.
•Make appropriate referrals to NYC Small Business Services as well as connect the client with other wraparound supports (i.e. benefits, child support, tax preparation, job readiness training).
•Engage in ongoing follow-up with clients on progress towards goals.
•Participate in case management activities and staff meetings with SBS as appropriate.
•Collect, track, enter, and report client demographic and financial data for purpose of program monitoring on a weekly basis.
•Work with the Data & Quality Assurance Manager to develop data tracking and management particular to SBS financial coaching.
•Participation in trainings and ongoing professional development.
•Will work at location where SBS services are being provided.
 
EXPERIENCE AND QUALIFICATIONS:
•Hold a Bachelor’s Degree from an accredited college in economics, finance, accounting, business, human services or a closely related field.
•Have a minimum of two years of full time work experience in business, finance, financial education or in advising and /or social service counseling as well as micro financing
•Be knowledgeable about credit, debt, and money management; savings and investment options; and safe financial products and services for both personal as well as business finances, business operations, and workforce field.
•Excellent communication and interpersonal skills
•Bi-lingual required

In order to apply, please email cover letter and resume to Judith Anglin, HR Director, at hr@restorationplaza.org. For more information, contact Jako Borren, Director of Program Operations, at jborren@restorationplaza.org.



JOB TITLE
Project Management Consultant

DEPARTMENT
(Solutions Advancing Humanity Brooklyn Initiative)

SPECIFIC JOB RESPONSIBILITIES
About the Solutions Advancing Humanity Initiative:
The vision is a collaborative effort between four innovative entities: Alpha Sigma Boule Foundation, the Connecticut Center for Arts & Technology (CONNCAT), and the Manchester-Bidwell Corporation (MBC). Members of Alpha Sigma Boule are leading the project in a volunteer capacity. CUNY and CONNCAT and Bedford Stuyvesant Restoration Corporation are providing technical assistance to the project.     Restoration is also serving as a fiscal conduit for certain funds received to support the staffing of the project. The collaborative will leverage the successes of its highly creative partners to develop a marketable, self-sustaining, and replicable entity to initially develop intense and high-expectation training curricula in collaboration with local employers to provide the employers with a steady stream of work-force ready, well-trained and well-motivated program graduates who are currently under or unemployed. The prototype, the Manchester-Bidwell Corporation (MBC) in Pittsburgh, has a thirty + year history of success that has been replicated nationally and internationally. CONNCAT (located in New Haven) is one of the newest centers and the one closest site to the New York City region. Site visits to the Pittsburgh and New Haven facilities would be required and the staff and the board of both facilities have already pledged their assistance and guidance in the successful development of this project. An additional part of the charge would be to identify an appropriate Brooklyn site (i.e. developed or undeveloped) to house the project.

Responsibilities: 
•Staff the process to determine the feasibility of replicating the MBC model in NYC including developing and implementing a plan to pay for the feasibility study prescribed by MBC;
•Consult with project sites that have successfully completed the replication process prescribed by MBC to identify effective strategies for successful replication in NYC;
•Prepare a project budget and related fundraising plan;
•Lead a strategic planning process to develop and further refine goals, desired results, and an implementation strategy for the project. 
•Develop and execute detailed work plans and timelines for project work streams and deliverables.
•Support the project chair in arranging project committee as well as external  meetings;
•Prepare meeting minutes and other correspondence as directed by the project chair;

Experience and Qualifications:
•Bachelor’s Degree
•At least 5 years of progressive experience in nonprofit, government or for-profit
•Superior project management and organization skills; ability to think and act strategically, problem solve, adapt and learn quickly
•Strong writing and presentation skills
•Proficiency with Microsoft Office software, including Excel and PowerPoint 
•Knowledge and/or interest in the substantive areas essential for thriving communities that support strong families and contribute to successful outcomes for individuals in poverty (e.g. housing, neighborhood development, education, health & social services resident leadership and engagement, economic development, collaborative decision making and other fields)
•Experience in developing and managing budgets
•Independent, creative and non-traditional thinking ability

Compensation: This is a part-time consultant opportunity.  Compensation will be competitive with the rates for comparable assignments, and will take into account experience and skills of the consultant retained. Please forward your resume to hr@restorationplaza.org

JOB TITLE
Vocational Instructor/ Career Development Trainer

DEPARTMENT
Workforce Development

SPECIFIC JOB RESPONSIBILITIES/EXPERIENCE AND QUALIFICATIONS
The Vocational/Career Advancement Instructor reports to the Director of Jobs Plus and Director of Program Operations. Specific responsibilities and tasks of the Vocational/Career Advancement Trainer include, but are not limited to:

• Teach a vocational trade in one or more of the following areas: Security, Home Health Aide, OSHA, and/or Food Handlers training for Restoration’s Workforce Development programs.
• Conduct outreach and recruitment and develop relationships with other service providers to ensure a steady stream of program participants.
• Develop and maintain curricula and lesson plans for workshops to program participants in resume writing, job search, interviewing skills, life skills, and career advancement.
• Assess program participants to determine interests, qualifications, and employment eligibility and assist in developing employment and curriculum plans.
• Provide one-on-one coaching to program participants in the area of job readiness, career advancement, and vocational training referrals.
• Follow up with program participants to maintain high program retention and collect information on self-
placements and retention.
• Provide consultation and advice to Job Development staff regarding program participants’ level of job readiness.
• Maintain record and files on program participants and their program attendance using ETO Social Solutions and other databases.
• Maintain relationships with other vocational/ career development training providers to share and develop best practices.

EXPERIENCE AND QUALIFICATIONS:
• Bachelor’s Degree required; Master’s Preferred.
• A minimum of 5 years of experience in providing vocational training, career development training, and/or job readiness training.
• In possession of applicable Vocational Training credentials (licensed/ certified to instruct in one or more of the following vocational areas: Security, Home Health Aide, OSHA, and/or Food Handlers).
• Excellent presentation and communication skills, both verbal and in writing.
• Excellent organizational skills and a demonstrated ability to meet deadlines, milestones and be a team-player
• Proficient with MS Office (Excel, Word, Access & Outlook), and database management

In order to apply, please email cover letter and resume to Judith Anglin, HR Director, at hr@restorationplaza.org. For more information, contact Jako Borren, Director of Program Operations, at jborren@restorationplaza.org
 

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